3 minPersonalizing Onboarding through AutomationWhen it comes to onboarding new customers, it's essential to remember that first impressions count! A smooth and efficient onboarding...
3 minCustomer Success & Customer Happiness - Are they the same thing?This is one of my favorite topics because it’s really the backbone of everything you’ll do to make your customers successful! You know...
3 minWarning Signs of an Unhappy CustomerWe all agree that customer experience is key! And when we get a complaint from a customer, we rally around them trying to rectify their...
