CSM Foundations

A 3 hours mini-course designed for individuals starting their journey with Customer Success. Learn the foundations of CS & Build your tool box of CSM skills to ensure you start out strong!
CSM Foundations

Dates & Location

Starting September 11th at 12-1pm EST
via Zoom

About the Program

This program is designed to provide you with the tools and knowledge to apply and work as a Customer Success Manager.

We will cover all of the initial aspects of Customer Success and will make sure you feel comfortable and confident when speaking about the role and responsibilities of Customer Success Managers.

Course details:

  • 3x60 mins sessions
  • Maximum 4 participants
  • All sessions will include topic learnings and open discussions, including Q&A
  • Each session will include a worksheet(s) to practice the topics learned
  • CSM Fundaments May 2021
    +$4.73 Service fee
    +$4.73 Service fee

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