The Customer Facing Goals online course focuses on the enablement aspect of Customer Success. Providing you with step-by-step guides on how to create positive and meaningful experiences with your customers. 

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​The course includes:​

• 20 sessions of tangible, actionable, easy to implement best practices for Customer Success.

• Templates, worksheets & easy to use guides to help you implement what you've learned.

• Customer stories & examples.

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The results:

• Feel more confident in your customer work, the quality of your work and the overall value you are providing within your business.

• Create an uninterrupted work environment in which your customers are still getting all the answers they need!

• Adopt systematic step-by-step processes to follow for any customer situation.

• Work more professionally and less emotionally.

• Increase customer retention, satisfaction and loyalty

• Be focused on the things that make you truly happy!