In this program, I will guide you to develop the skills, perspectives and communication technics needed to become a trusted advisor, provider and/or consultant. You will learn to approach any customer situation with confidence, curiosity, and a consistent communication styles to effectively prove your value to your customers.

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In return, your customers will feel supported and confident in their work with you, releasing any stress or anxiety that is interfering with a productive, positive and meaningful working relationship.

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The program includes:

• 6 weeks x 2 hours per week =  12 hours

• Groups of maximum 10 participants

• Open, positive and productive discussions

• Live sessions of topics learnings, practical exercises and discussions on real life use cases .

• Diagnosis of existing problems and implementation of best practices

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The results:​

• Gain confidence, learn how to set boundaries and interact with your customers.

• Discover repeatable step-by-step processes to help balance the need of your customers and your business

• Maximize your likelihood to maintain customer loyalty and satisfaction

• Increase revenues through account growth and new customer acquisition. 

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Total Investment: $520