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Join date: Feb 14, 2021
Posts (9)

Aug 27, 2024 ∙ 4 min
Navigating the Transition: Moving from a Dedicated CSM to a Pooled Model
Scaling your CS team? Embrace a Scaled CSM model for expert, flexible support without the extra costs. Learn how to transition smoothly!
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Aug 27, 2024 ∙ 3 min
Scaling Your Customer Success Team: Company Growth Doesn’t Always Mean Growing your Team
Scaling Customer Success doesn’t always mean hiring more headcount. Understand what is truly needed to make your customers successful.
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Aug 23, 2024 ∙ 3 min
Innovation in Customer Success: Beyond Technology
Innovation in Customer Success means more than new tech. It’s about personalization, proactivity, and genuine empathy for lasting impact!
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Hadas Tamir
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